Cancellation policy

Subscriptions

When you purchase a subscription, you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.

Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.

Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription, you can cancel it.

You can cancel your subscription at any time by emailing us at info@cookiecandles.store stating that you wish to cancel. We will process your cancellation within 24 hours.

See our returns policy for more details on returns and refunds.